Common Questions (FAQs)
Getting Started with Barefoot Books- What does my Barefoot Business Website include?
- What are the computer (system) requirements for using the Barefoot Business Website?
Building Your Personal Barefoot Books Website
- Is the Barefoot Business Website Editor easy to use?
- Do I have to know HTML?
- How long will it take me to build my Barefoot Books website?
- Can I use FrontPage or Dreamweaver with Barefoot Books?
- Can I upload MPG, PDF, MP3, WAV, and other multimedia files?
Promoting Yourself Online
Customer Service
Security & Privacy
- How safe is my information with Barefoot Books? Is it shared with third parties?
- How fast and reliable are Barefoot Books' servers?
- What is Barefoot Books' privacy policy?
- Getting Started with Barefoot Books
-
What does my Barefoot Business Website include?
Your Business Website offers you a wonderful range of tools and resources to help you manage your Stallholder business, both online and offline. Features include a Personal Website with Site Editor, an Auto Responder to send timed responses to inquirers, a Contact (including email, calendar and address book), Pre-formatted Emails for e-campaigns, unlimited Customer Support by phone and email, and much more. Check out the complete list of features.
What are the computer (system) requirements for using the Barefoot Business Website?
To use Barefoot Books, you will need the following:
- Windows 98,ME,2000,XP with Internet Explorer 6.0+
- Mozilla Firefox 2.0 + (our recommendation)
- Netscape 8+
- Safari 2.0 on Mac OS X 10.4 +
- A modem or broadband internet connection
- Building Your Personal Barefoot Books Website
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Is the Barefoot Business Website Editor easy to use?
Of course! You don't need any previous experience in website development to use the Barefoot Business Website. Most of the processes for setting up and maintaining your website aren't much different than what you're already used to doing on the Internet. For example, if you've ever gone through the process of purchasing something online, the process for changing your welcome message or adding a photo is just as easy.
Do I have to know HTML?
No. HTML (an Internet programming language) is not required, although you may use HTML code if you're familiar with it. Your website is set up such that you can literally just point and click to build and maintain your website.
How long will it take me to build my Barefoot Books website?
We realize your time is valuable. Building and managing your website shouldn't require much of your time. Therefore, once you sign up, your website is automatically created and filled with pre-written content that you can customized later. Your website already has valuable info for customers and leads.
Can I use FrontPage or Dreamweaver with Barefoot Books?
No. We do not guarantee Barefoot Books will work with pages created in FrontPage or Dreamweaver, due to specialized coding added by these software programs. If you wish, you may copy your HTML code created by these software programs and paste it on your website pages to see if it works. However, we do not offer support for pages created in FrontPage or Dreamweaver.
Can I upload MPG, PDF, MP3, WAV, and other multimedia files?
Definitely. You can add most file types to the Stallholder Resources section of the web office. Once a file has been added to your Stallholder Resources you can make it available to others.
- Promoting Yourself Online
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How will customers and leads find my website?
Just as many of your "traditional" leads don't find you without you first making yourself available through advertising and personal contacts, your online leads can't find you until you make yourself available on the Internet. The first step is to have a professional website with valuable information for both prospects and Barefoot Books customers. The second step is to promote your website both online (marketing emails, etc.) and offline (placing your website address on your business cards, etc.).
How do I contact the people who visit my website?
With Barefoot Books, contacting the people who visit your website is easy using the tools provided in your account. Visitors can contact you in two different ways (1) visitors can click on the "Contact Me" button on your personal website and complete an online form, and (2) visitors can email you using your email address, found on any page of your website to send an email directly to your Barefoot Books inbox. If visitors use the Contact form, personal information about those visitors (name, address, contact info) is automatically entered in your Barefoot Contact Manager Database. Then, simply use your Barefoot Books Email to respond to these contacts! In addition, anyone who fills out the Stallholder inquiry form or requests to be on the Barefoot mailing list will automatically be uploaded into your Contact Manager database so you can get in touch with them directly!
- Customer Service
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Does Barefoot Books offer phone and email support?
Absolutely. We realize that some questions are difficult to answer via email, so we have qualified customer service representatives that know every corner of Barefoot Books' system. Simply call our support line anytime between 9am-5pm MST Mon-Fri and you'll receive friendly and helpful service.
- Security & Privacy
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How safe is my information with Barefoot Books? Is it shared with third parties?
Your information is extremely safe with us. We never share information about customers with third parties. It's as simple as that. Read our privacy policy if you'd like more information.
How fast and reliable are Barefoot Books' servers?
Super fast and rock-solid reliable. We use top-of-the-line equipment for our servers to ensure the fastest speeds possible. We take extra precautions to back up all data on a daily basis, in two locations and on two separate storage mediums.
What is Barefoot Books' privacy policy?
Read our privacy policy to find out more how we take privacy seriously.
© 2008 Barefoot Books, Internet Development Inc.